Thank you for shopping with ZAVOREA! We are committed to providing a smooth and reliable shipping experience. Please review our shipping policy below.
Order Processing
- Orders are processed within 1–3 business days after payment is successfully received.
- Orders are processed Monday through Friday, excluding weekends and public holidays.
- During peak shopping seasons or promotional events, processing times may be slightly longer.
Shipping & Delivery
Once your order has been processed and dispatched, estimated delivery times are:
- International Shipping: 7–12 business days
- Estimated Total Delivery Time: 8-14 business days
Please note that delivery estimates are not guaranteed and may vary due to customs processing, weather conditions, carrier delays, or other circumstances beyond our control.
Shipping Confirmation & Tracking
Once your order has shipped, you will receive a confirmation email containing your tracking information. Tracking updates may take 24–72 hours to appear after your order has been dispatched.
Customs, Duties & Taxes
International orders may be subject to customs duties, taxes, or import fees imposed by your country's customs authority. These charges are the responsibility of the customer and are not included in the purchase price or shipping cost.
Incorrect Shipping Information
Please ensure your shipping address is accurate before placing your order. We are not responsible for delays or lost packages resulting from incorrect or incomplete shipping information provided at checkout.
Lost or Delayed Packages
While we work with reliable shipping partners, occasional delays may occur. If your order has not arrived within the estimated delivery timeframe, please contact our customer support team so we can investigate the shipment with the carrier.
Damaged Items
If your order arrives damaged, please contact us within 7 days of delivery. Include your order number and clear photos of the damaged item and packaging so we can assist you as quickly as possible.
Contact Us
If you have any questions regarding your order or this Shipping Policy, please contact our customer support team through the contact form on our website. We are always happy to help.
Thank you for choosing ZAVOREA. We appreciate your business and look forward to serving you.